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NewCar
A virtual assistant on WhatsApp that talks to the prospect, checks the real vehicle inventory, sends photos, understands voice notes and only hands genuinely qualified leads to the salesperson.
The challenge
The dealership got a high volume of WhatsApp contacts, most of them unqualified. Salespeople spent time answering the merely curious and hunting for inventory photos while the good leads waited.
The solution
We built an AI agent that handles WhatsApp 24/7: it understands text and audio, queries the vehicle database to know what's in stock, sends photos of the right car, qualifies interest and discards non-leads, passing only hot opportunities to the human salesperson.
What we built
- 24/7 service on WhatsApp
- Lookups against the in-stock vehicle database
- Automatic sending of car photos
- Audio transcription and understanding
- Automatic lead qualification and discarding
- Handoff of hot leads to the salesperson
- AI agent (LLM)
- WhatsApp API
- Audio transcription (STT)
- Inventory database
- Lead qualification